Refunds are generally not available once credits or paid features have been used. However, if you were charged incorrectly or experienced a technical issue caused by our service, please contact our support team and we will review your case as soon as possible.

Yes. If you purchase multiple plans, the credits are usually added to your account balance and can be used together. For account-specific questions about your balance, please contact support.

Yes. We may offer free credits, trial access, or limited free features so you can try the service before purchasing. The available free experience may vary over time and by feature.

You can contact our support team by email or through the contact method listed on our website. Please include your account email, order details, and a brief description of the issue so we can help you faster.